No Blood Lost
Some of the scariest moments in life are only scary because you are on your own, and the prime example of this is today when I sliced open my thumb. Of course it wasn’t as bad as it seemed at the time but I didn’t know that, all I could do was freak out because I didn’t have a clue what to do. I even contemplated going next door to ask… glad I thought that one through.
I have had a few moments like these during my first month at the Cumberland Hotel but of course it has been expected. I have now learnt that within the work place, although you are never alone, you cannot depend on your collegues to be there for your every need. There is no doubt that they would be, but I like to think I can use my initiative, something which I have discovered whilst being at uni, many people lack.
Initiative is very important, and so is being polite to customers.
Yes sometimes guests ask me things they could find out if they used their own initiative.
Yes I sometimes do not have answers to some of their questions.
Yes, like any other human, I do get annoyed when someone is wasting my time.
But that’s not the point.
This first month has taught me how to do my best for the guests no matter the request. If I do not know the answer, or know how to do the task I will be honest and find out the answer or method for future reference. I may get annoyed at times, but that’s life and I will continue to do my job well =D
